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Thursday, July 22, 2004

Vonage. It doesn't rhyme with anything.

So as part of the moving process, we're getting phone service through Vonage. VOIP and all that. Unlimited long distance, blah blah blah. It seems pretty neat, and Amanda & Steve quite like it.

Anyway, I learned two things today.

1. Vonage is pronounced like vonn-uhj. And here I thought the name was meant to make people think about PHONES, not PHONNS.
2. Even though they offer groundbreaking service eliminating dependence on old-fashioned, limited phone lines, their toll-free number is always busy!

Busy signals! How 80s! I love it. Not.

Posted at 03:18 PM

Comments

001. Ll

On the white board of my boyfriend's apartment there is written:
Vonage = WAR!!

This is because after two months Vonage STILL has not switched their phone number. Yesterday, his housemate got ahold of one of the company's head guys and bitched him out. The guy just kept saying, "How did you get this number?!" Evidently, their customer service people are HORRIBLE. I hope you have better luck with them.

Posted at 05:17PM on Thursday, July 22, 2004

002. me

Once I finally got through, the customer service guy was really really helpful. He even put a rebate/referral through for me even though I didn't fill it out correctly on the website (I wasn't paying attention at the time).

I'm hoping it will be pretty much turn-key from here on out. Famous Last Words, I know. Oh well. We'll see!

Posted at 05:39PM on Thursday, July 22, 2004

003. willpie

I'm thinking of doing the same thing when I move. No more POTS for me!

Posted at 10:36AM on Saturday, July 24, 2004

004. BF Big Brother

My God, man! We all know your life is more interesting than this!

Well, it's at least eventful. I know for a fact you've wasted hours trying to punch a small hole in my firewall.

Posted at 09:31PM on Thursday, August 19, 2004

005. Becky

Cute blog. I pronounce it "vone-ahj", myself, but I'm in the South, so it doesn't matter.

Posted at 10:20AM on Thursday, August 26, 2004

006. Tim

Come on, blog already! It's been a month!

Posted at 02:59PM on Thursday, August 26, 2004

007. willpie

What Tim said.

Posted at 09:12PM on Thursday, August 26, 2004

008. MattyMatt

um...something to keep in mind:
http://slate.msn.com/id/2106424/

Posted at 08:49PM on Thursday, September 30, 2004

009. me

For the record, when you sign up with Vonage they tell you in no uncertain terms that you have to set up 911 stuff yourself, and they explain VERY clearly that you will have to tell the switching station your address if you have an emergency.

As for this portion of the article, "Consumers, however, would still have the burden of passing on their location every time they took their phone to a new city, even for a weekend." -- I'm not really sure what he's smoking, but what kind of solution does he expect? GPS embedded in every phone?